This Privacy Policy (the “Policy”) governs how we (“Thundra”) use, collect, and store information Thundra receives from or about you. This Policy applies to your use of our website, services, and/or mobile apps and technology (the “Products”). By accessing or using the Products, you acknowledge that you have read, understand, and consent to this Policy. Thundra may update this Policy at any time, so you should frequently check this page for any changes. Thundra may notify you of such change through your use of the Products or by sending you an email or other notification. Your continued use of the Products after any changes are made, whether or not we notify you, will constitute your acknowledgment and agreement to the updated version of this Policy.
1. Purpose
This Policy explains how Thundra collects, uses, and shares information about you when you interact with Thundra, including through our Products. It lets you know what rights and choices you have regarding our use of your information and how you can access and update that information should you wish to do so.
2. EU Residents
If you are a resident of the European Union, then, to the extent that the information Thundra collects and uses is your personal data, Thundra will process and transfer your personal data when Thundra has an adequate legal basis to do so. This means Thundra collects, uses, and transfers your personal data where:
3. Information Processed on Behalf of a Thundra Customer or a Third Party Provider
When Thundra processes information on behalf of a Thundra customer (a “Customer”) or a third-party service provider (“Third Party Provider”) in connection with your access to and use of our Products, Thundra does so solely in accordance with the Customer’s (or Third Party Provider’s) instructions and the provisions of the agreements with Thundra regarding Customer’s (or Third Party Provider’s) use of Thundra’s Products. The Customer (or Third Party Provider), and not Thundra, is processing the data as the controller of such data. As the controller, the Customer (or Third Party Provider) decides why and how to process such data, and the Customer (or Third Party Provider) privacy notices will detail such collection and use. Thundra is processing the Customer (or Third Party Provider) data merely as a processor of the data and only processes the data based on the Customer’s (or Third Party Provider’s) express instructions. Therefore, if you are seeking access to, or would like to correct, amend, or data that is your personal data, then please contact the Customer (or Third Party Provider) directly. If you contact Thundra regarding such requests and queries, Thundra will direct you to the Customer (or Third Party Provider).
4. Third-Party Websites
Thundra’s websites may contain links to other websites (“Other Sites”). The information practices and the content of Other Sites are governed by the privacy notices found therein. Thundra is not responsible for the information practices and content of Other Sites.
5. Types of Information
Thundra collects information that you provide when you communicate directly with Thundra, for example, when you:
When communicating with Thundra for the above or any other purposes, the types of information you may voluntarily provide may include:
Additionally, Thundra may automatically collect information about you, including
Lastly, Thundra may also obtain other information from third-party sources and combine that with information Thundra collects through the Products for purposes of advertising and user authentication. For example, you may be able to create or log in to your Thundra account using your Google Apps credentials via single sign-on, other sign-in services such as Facebook Connect or an OpenID, or a third-party social media service. These services may authenticate your identity, provide you the option to share certain information with Thundra such as your name and email address, or pre-populate our sign-up form. You should check your privacy settings on these third-party services to understand and change the information sent to Thundra through these services. Any access that Thundra may have to such information is in accordance with the privacy notice and authorization procedures determined by these services. Thundra protects data obtained from third parties according to the practices described in this Policy, plus any additional restrictions imposed by the source of the data.
6. Social media features and widgets
Thundra’s website may include social media features and widgets. These features may collect your IP address, record which page you are visiting on the Thundra website, and set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on the Thundra website. Your interactions with these features are governed by the privacy notice of the company providing them.
7. How Thundra Uses Your Information
Thundra may use the information that we collect or obtain from you to:
8. Sharing Your Personal Information
Thundra will not share or disclose your information with any third parties except as described in this Policy or in connection with providing the Products. Thundra may share your information as follows:
Third-party service providers may include companies that provide:
For a list of Thundra’s current sub-processors who may have access to your information, please visit https://www.thundra.io/thundra-subprocessors.
9. Aggregated or Anonymized Data
Thundra may share and publish aggregated information that does not specifically identify you and is not linked to any of your personal information, such as statistical information about visitors to Thundra’s website or statistical information about how Customers use the Products.
10. Your Rights and Choices
Thundra will retain your personal information for as long as your account is active or as needed to provide you with the Products. You may update, correct, or delete your information by accessing your Thundra account and modifying your information or by emailing Thundra at support@thundra.io. You may deactivate your Thundra account or the Products (subject to the terms of your agreement with Thundra) by emailing us at support@thundra.io. Please note, however, that Thundra will retain and use certain of your information as necessary to comply with Thundra’s legal obligations or for legitimate business purposes such as resolving disputes or enforcing Thundra’s agreements. Thundra may also retain cached or archived copies of Thundra’s information for a certain period of time.
11. Analytics
Google Analytics. This website may use a tool called “Google Analytics” to collect information about the use of the Products. Google Analytics collects information such as how often you visit this website, what pages you visit, and what other websites you used prior to coming to this website. Thundra uses the information it gets from Google Analytics to maintain and improve the website and the Products. Thundra does not combine the information collected through the use of Google Analytics with personal data. Google’s ability to use and share information collected by Google Analytics about your visits to this website is restricted by the Google Analytics Terms of Service, available at http://www.google.com/analytics/terms/us.html/, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.
12. California Privacy Rights
California residents who have established a business relationship with Thundra may request and obtain from Thundra, one time per calendar year, a list of third parties, if any, to which Thundra disclosed certain of their personal information for direct marketing purposes during the preceding calendar year and the categories of personal information shared with those third parties. They may also choose to opt-out from Thundra’s disclosure of personal information about them to third parties for direct marketing purposes. If you are a California resident and wish to obtain that information or choose to opt-out, you may submit your request by emailing us at support@thundra.io.
13. Protecting your information
Thundra maintains reasonable and appropriate technical and organizational measures to protect against the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to your personal information which may be stored, transmitted or otherwise processed on the Products. However, no security controls are 100% effective and no method of transmitting information over the internet or storing information is completely secure. Therefore, Thundra cannot, and does not, ensure, guarantee or warrant the security of any information, including your personal information. Thundra will make any legally required disclosure of any breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to your personal information. Such disclosure will be made without undue delay and as required by applicable data protection laws, consistent with the legitimate needs of law enforcement or any measures reasonably necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
14. International Transfers
Your information may be transferred to and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.
Thundra will grant individuals reasonable access to personal information it receives. Thundra will also take reasonable steps to permit individuals to correct, amend, or delete such information that is demonstrated to be inaccurate or incomplete. An individual may request to access his or her information, or otherwise correct, amend, or delete his or her information by emailing support@thundra.io.
15. Underage Users
The Products are not designed for or marketed to persons under 18 years of age. Thundra does not knowingly collect or ask for information from such individuals. If you are under the age of 18, please do not use the Products, or send Thundra any or your information. If Thundra learns that it has collected information from an individual under the age of 18, Thundra will take steps to delete such information from its files as soon as possible. Please contact support@thundra.io if you believe Thundra might have information from or about a person under 18 years of age.
16. Contacting us
If you have any questions, concerns, or complaints about the Thundra Policy or Thundra’s compliance with the Policy, or if you wish to exercise your rights, please email Thundra at support@thundra.io.
Thundra’s websites may contain links to other websites (“Other Sites”). The information practices and the content of Other Sites are governed by the privacy notices found therein. Thundra is not responsible for the information practices and content of Other Sites.
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