Subscription Plans
We do not restrict our users with features in Thundra. The full feature set is at your service in the Free plan as well as the other plans. See what Thundra offers in detail below and check if we already have answers for your questions.
Also available on
Ease your procurement process by adding Thundra fee on your AWS Bill
Thundra platform is free to healthcare organizations and non-profits helping with COVID-19!
Contact Us
Leading brands trust Thundra
Full Plan Comparison
Free
$0/mo
No fees
Lite
$49/mo | $59/mo
Billed: Annually | Monthly
Standard
$249/mo | $299/mo
Billed: Annually | Monthly
Enterprise
Contact Us
Build a plan suits your needs
FEATURES        
No-code setup
Zero overhead
Automated instrumentation
Distributed Tracing
OpenTracing compatibility
Standard Metrics
Custom Metrics
Real-time Debugging
Post-Execution Debugging
Keyword Based Log Search
Error Logs
Customizable Alerts
Slack Integration
PagerDuty Integration
Opsgenie Integration
VictorOps Integration
ServiceNow Integration
Amazon EventBridge Integration
Email Reports
Data masking
Tagging Mechanism
Security guardrails
SUPPORT        
Community Slack support
Email and chat support
 
Private Slack support channel
 
 
Enterprise grade support with SLA
 
 
 
PLAN ALLOTMENTS        
Monthly Invocations
250K
1M
10M
Customizable
Data Retention
7 days
7 days
14 days
Customizable
Users
3 users
5 users
Unlimited
Unlimited
Alert Policies
5 alert policies
Unlimited
Unlimited
Unlimited
 
Sign Up
Sign Up
Sign Up
Let’s Talk
Full Plan Comparison
Features
No-code setup
Free
Lite
Standard
Enterprise
Zero overhead
Free
Lite
Standard
Enterprise
Automated instrumentation
Free
Lite
Standard
Enterprise
Distributed Tracing
Free
Lite
Standard
Enterprise
OpenTracing compatibility
Free
Lite
Standard
Enterprise
Standard Metrics
Free
Lite
Standard
Enterprise
Custom Metrics
Free
Lite
Standard
Enterprise
Real-time Debugging
Free
Lite
Standard
Enterprise
Post-Execution Debugging
Free
Lite
Standard
Enterprise
Keyword Based Log Search
Free
Lite
Standard
Enterprise
Error Logs
Free
Lite
Standard
Enterprise
Realtime Dashboard
Free
Lite
Standard
Enterprise
Customizable Alerts
Free
Lite
Standard
Enterprise
Slack Integration
Free
Lite
Standard
Enterprise
PagerDuty Integration
Free
Lite
Standard
Enterprise
Opsgenie Integration
Free
Lite
Standard
Enterprise
VictorOps Integration
Free
Lite
Standard
Enterprise
ServiceNow Integration
Free
Lite
Standard
Enterprise
Amazon EventBridge Integration
Free
Lite
Standard
Enterprise
Email Reports
Free
Lite
Standard
Enterprise
Data masking
Free
Lite
Standard
Enterprise
Tagging Mechanism
Free
Lite
Standard
Enterprise
Security guardrails
Free
Lite
Standard
Enterprise
Did you make a decision? Let’s pick a plan!
Support
Community Slack support
Free
Lite
Standard
Enterprise
Email and chat support
Free
 
Lite
Standard
Enterprise
Private Slack support channel
Free
 
Lite
 
Standard
Enterprise
Enterprise grade support with SLA
Free
 
Lite
 
Standard
 
Enterprise
Plan Allotments
Monthly Invocations
Free
250K
Lite
1M
Standard
10M
Enterprise
Customizable
Data Retention
Free
7 Days
Lite
7 Days
Standard
14 Days
Enterprise
Customizable
Users
Free
3 Users
Lite
5 Users
Standard
Unlimited
Enterprise
Unlimited
Alert policies
Free
5 Alert Policies
Lite
Unlimited
Standard
Unlimited
Enterprise
Unlimited
Let’s pick a plan!
Schedule a 1-1 meeting for tailored demo
Schedule a Demo
Subscription Plan FAQs
Haven’t found what you’re looking for?
Try the Thundra Resource center or
Contact us
Subscription Plan FAQs
Haven’t found what you’re looking for? Try the Thundra Resource center or Contact us
Can I upgrade or downgrade anytime? +
Yes, you can upgrade or downgrade anytime from within the product. If you downgrade, you'll be billed for the current subscription period and after your current subscription period ends, you’ll be billed for the new plan. Upgrades go into effect immediately.

What are my payment options?
We accept all major credit cards including Visa, Mastercard, Discover, and American Express. Purchase orders and offline payment options are available for annual subscription plans. Please contact us for details.

What if I exceed my limits of my current plan?
For our paid plans, you will receive notifications from Thundra that you are exceeding limits and be given the option to upgrade your plan. After a reasonable time has elapsed, we will start to enforce your limits. If you are on our Free plan, you will also receive a recommendation to upgrade and your limits will be continually enforced.

How do I subscribe to the Enterprise Plan?
Please contact us to explore the Enterprise plan and more customized plan options. Contact us at support@thundra.io.

Do you offer discounts?
Yes! We offer discounts on all of our annual plans.
We also provide our platform for free to healthcare organizations and nonprofits helping with COVID-19.
We offer discounts for any users championing us to their friends, as well.
Contact us at support@thundra.io for info on discounted pricing.

Do you have a trial?
No, we do not have a trial. Our Free Plan has decent limits to help getting started and it is forever free. We do not restrict any features on our Free Plan so trial is not required.

What if I need longer data retention?
We can totally accommodate you! Give us an email at support@thundra.io for custom pricing.

Do I need to provide payment details in order to begin my Free Plan?
No. All you need to do is set up an account to get started.

Which features can I access during my free trial?
We do not restrict features from our plans. You can use all of Thundra’s features in your Free Plan as well as paid plans. We believe that developers should be able to have access to all of Thundra’s features without the restriction of paid plan limitations.

I'm already using Thundra and I have a question. Help?
You can get in touch with us by sending an email to support@thundra.io.

Are there other billing options?
Monthly and annual plans are available. We can customize billing plans to meet your needs. For a detailed explanation of billing, please contact us at support@thundra.io.

How can I keep an eye on my usage limits?
You can check your usage under your profile in Thundra console.

What happens when I have to upgrade in the middle of the pricing cycle?
You can upgrade your Thundra plan anytime and you will only be billed for the prorated amount.

Do you offer refunds?
Unfortunately no. You can cancel your subscription any time from a monthly or an annual plan and you won't be charged again. Until your billing period ends, your subscription plan will be accessible.

How about security?
We ameliorated our products, processes, and procedures to meet with the GDPR obligations. We apply encryption in transit and encryption at rest.

What does support look like at the Free, Lite, Standard, and Enterprise levels?
We strive to provide a high level of support to all our users – we want you to achieve great things with Thundra. We provide a prioritized level of support for customers at the Enterprise level and have a variety of ways you can quickly connect with our team of serverless engineers to get help. Additional support SLAs and off hours escalation options are available to customers at the Enterprise level. We support all users via our community slack for instant messaging.

I'm just learning. Why should I use Thundra?
Our Free plan is a great way to learn more about serverless application development. You can quickly configure Thundra and start monitoring your applications - all for free. Thundra can help you ramp up and ship projects faster with greater confidence. Check out our docs site and sign up for a free plan.